Erika worked with us on the planning of our new home. While we decided to wait a bit, she was extremely personable and attentive, often going above and beyond our expectations. She aligned us with knowledgeable people along the way. Her communication with us really put us at ease. Highly recommend working with her!
Skinner V. | Birch Meadows
Halen Homes and D’anne were great through our entire home build! We looked at a number of builders and settled on Halen for a number of reasons but most importantly their great customer service! They were helpful, responsive, reasonably priced, and on time throughout the entire building process! Everyone on the Halen team helped to make our dream home a reality and we are so thankful for their guidance and great customer service!!
Matt & Erica M.
We love our Halen Home and new community. Our daughter had purchased a Halen home in 2018 working with D’Anne suggested while we were visiting her new home, to look at Halen Homes and contacted D’Anne who immediately called us. In a matter of only a few days she showed us various homes and neighborhoods, resulting in our building of a Willow in Lake Country Village, Summit. As we were living 1,000 miles away having D’Anne and Justin as our eyes and contacts while using the Buildertrend application worked out fantastically. Our home was beautifully constructed and ready for us as pledged from day one. We are now in the home five months and just undertook in the 120-day warranty work. The home’s quality has been exceptional and the minor fixes were mostly done within minutes. Great workmanship, suppliers, trades, and people. We would and will recommend Halen and D’Anne to anyone looking to build in the Milwaukee suburbs.
Rick and Robin F.
Our building experience was excellent from start to finish. We picked Halen primarily because we felt very comfortable working with D’anne, who has been wonderful throughout the entire process. She’s done an excellent job providing information and expertise, and helping us make the best decisions for us. Our build was ahead of schedule at every step and we are very excited to move in in the coming days. This is especially noteworthy considering we requested a number of changes throughout the build, that Halen was able to seamlessly accomodate without causing delays. Everything we’ve seen looks extremely well done and as good or better than we had hoped. I will be recommending Halen to anyone I know who plans to build in the area.
Kyle and Katie K.
This was our first time building, and I can’t imagine a better experience! My husband and I worked with Erika, who is very knowledgeable and helpful. Her quick communication and flexibility with early morning and late evening appointments and emails made the process run smoothly. She was always honest and never pushy, made the home-building experience fun, and even included our 9-year-old in conversations about our new home. Erika was very patient with us and helped us tweak our floor plan several times to meet our needs and wants, but still remain comfortable in our budget. She and April suggested some amazing ideas but were not pushy in any way. The team that built the house was efficient and finished ahead of schedule, despite an uncooperative winter, and Justin was very informative about every aspect of our house. We love our amazing new Halen home! Thank you Erika, April, Justin, and the whole Halen team!
Halen Homes is one of the best that we have ever worked with ! Especially to mention Erika , Chuck and Casey ! We also love Rachel’s and April work ! April helped us in getting such a nice architecture outside. Being new home buyers – We were very comfortable working with the whole Halen Team and I am glad we found them ! Chuck is one of the best person’s we have met, He knows all the technical aspects and is so helpful. Erika is one of the most efficient person whom we can work with to plan and get things done. She is so prompt in getting things scheduled and completed on time. She is so welcoming and had the same momentum from start till finish. Casey had all the knowledge of the terrain and we had so many valuable inputs from him. Till now we have been working as having the same experience as and when we started on day one. Overall it was such a wonderful journey with Halen. Thank you all for an amazing home!
My husband and I could not be happier with our new home. Erika, Chuck, April and Casey all were an absolute pleasure to work with from start to finish. Building a new home can be a daunting process but their entire team made everything easy and enjoyable. What we appreciated most was their flexibility, transparency and prompt communication throughout the entire process.
We interviewed 5 or 6 other prominent Milwaukee-area builders and Halen’s preliminary sales process was head and shoulders above all the others we met with. We couldn’t believe the difference and it made choosing Halen the obvious, clear choice.
We ended up making some pretty significant customizations to one of their existing home plans and all of our ideas were always welcomed and explored. We loved that we were able to customize the home to suit our tastes, lifestyle and needs and that Halen was happy to do what it took to create something that was not only perfect for us but within our budget.
Related to budget, Halen’s price transparency from our very first meeting with Erika was something that gave us the confidence to choose them and trust them with this big life milestone. At our first meeting, we essentially built our dream home on paper which gave us a clear, itemized picture of what our home would cost right down to the powder room floor tile. From there we had the freedom and flexibility to upgrade or scale back areas of our home as needed. Erika was so patient, informative and helpful—providing advice and insights based on her years of experience—to guide us through this vital step in the process.
The building process itself was also stellar. Our friends and family are accustomed to watching HGTV horror stories unfold on television and I think they were disappointed that we never had any juicy tales to tell. While small bumps along the way certainly happened they were always met with thorough, clear and prompt communication from Chuck and Erika. We never felt out of the loop or like we couldn’t ask questions along the way. We truly valued how they were both approachable and accessible throughout the build and even after we moved in.
Most impressive? Our home was finished on budget, ahead of schedule, and looks absolutely beautiful. We can’t wait to build so many memories in this home.
If I could offer some advice to those looking to build a home it would be to do your research, ask a lot of questions, be flexible and go into the process with an open mind. Above all, find a builder that you feel comfortable with and can trust with absolute confidence. For us, that builder was Halen and I would recommend and choose them time and time again.